The Easiest Way for Auto Repair Shops to Accept Online Bookings

Summary: Get your auto shop out of the dark ages. SmartFish Hub allows mechanics and tire shops to launch a branded website, schedule oil changes, and track customer repairs in a built-in CRM—all in minutes.

Digitize Your Auto Shop Without the Tech Headache

Independent mechanics often run their entire business on paper calendars and a ringing phone. This leads to double-booked bays, forgotten customer callbacks, and a disorganized shop floor. Building a complex website is out of the question for most busy shop owners.

SmartFish Hub provides an instant, mobile-friendly landing page where customers can find your hours, contact your shop, and even book routine maintenance appointments online.

Essential Features for Mechanics

  • Online Appointment Booking: Let customers book specific time slots for oil changes, tire rotations, or diagnostic checks, reducing phone calls during busy hours.
  • Clear Business Information: Ensure your location, operating hours, towing partnerships, and contact details are front and center on a sleek, professional layout.
  • Customer Vehicle CRM: Every time a customer books or fills out an inquiry form, a CRM card is created. You can attach notes about their vehicle’s mileage, required parts, or repair history.
  • Follow-Up Reminders: Set an automated reminder in the CRM to call a customer back when their special-order parts arrive.

Upgrade from a Facebook Page to a Real Website

Capability SmartFish Hub Basic Facebook Page
Direct Appointment Scheduling Yes (Live Calendar) No (Requires messaging)
Lead Management 6-Stage Visual CRM Messy inbox only
Professional Custom Domain Yes (e.g., joesauto.com) No

Frequently Asked Questions (FAQ)

Can I charge upfront deposits for expensive diagnostic work?
Yes, you can require a secure upfront payment or deposit via Stripe before a customer can lock in a diagnostic appointment.
How do I get my current domain name working?
Connecting your custom domain is simple. Once your DNS is verified on the Growth or Business plan, an SSL certificate is issued automatically to keep your site secure.