SmartFish is committed to making its website and SmartFish Hub usable by as many people as possible, including people with disabilities. We are working to improve accessibility as the product and its content develop.
Our accessibility goal
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably possible. This statement does not claim that every page or third-party component currently conforms fully. Accessibility is an ongoing process, and we review issues as they are identified.
Measures we take
- Support keyboard navigation and visible keyboard focus.
- Use structured headings, meaningful labels and accessible form instructions.
- Maintain readable colour contrast and allow browser zoom.
- Provide text alternatives for meaningful images where appropriate.
- Respect reduced-motion preferences where supported.
- Review important journeys such as signup, booking, checkout and support.
Known limitations
Some older videos, uploaded content, third-party payment interfaces or pages created by SmartFish customers may not yet meet every accessibility requirement. Customer-created content is controlled by the relevant page owner, although SmartFish works to provide accessible building tools and defaults.
Feedback and assistance
If you experience an accessibility barrier, need information in another format, or require assistance using SmartFish, please email [email protected]. Please include the page address, a description of the problem, the device or assistive technology used, and your preferred contact method.
We aim to acknowledge accessibility requests within 5 business days and to provide a substantive response or reasonable next step as soon as practicable.
Contact details
SmartFish
Koutsollotremythias 16, Peyia 8560, Cyprus
[email protected]
Review
This statement will be reviewed when significant accessibility changes are made and after formal accessibility testing.